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email: sales@mydistributor.com.au | phone: 07 3012 7977

Customer Information

Online ordering for client ease. Over the past decade, the world has embraced technology and the web for doing business.

 Celltech Technologies is proud to have been among the first in its industry to introduce an advanced online ordering system for its clients.

 We have recently upgraded to a new and improved online ordering system with large product images and product details.

On the road sales representatives in Queensland, Victoria, New South, South Australia and Western Australia providing personalised face-to-face service.

 Whilst online technology has progressed in leaps and bounds over the past decade, at Celltech, we have not forgotten about the importance of personalised service.

 Our sales representatives visit our client base regularly (fortnightly in most cases) to keep them updated on new technology and new products, to gather their feedback on customer requests and to take their orders.

 Celltech Technologies works in partnership with its clients to determine what customers are demanding.

48-hour turnaround. We have a 48-hour delivery policy on available stock within all metropolitan regions. 

 We understand at Celltech that time is money. Our clients need their products quickly so they can get on with the job of doing what they do best – selling it.

Quality control and 24 month warranty. We can offer this because we are confident in the quality of our product.


Value for money. We provide value for money. We work closely with our manufacturers to ensure our products meet and exceed customer expectations. Through our extensive customer network and high turnover, we are able to deliver quality products at cost effective prices

Our business is based on five core principles.

  • Quality products with a guarantee
  • Personalised, professional and educational customer service
  • Prompt delivery of orders
  • A wide range of product and telecommunications services
  • We don’t like saying ‘no’


Quality products with a guarantee

We manufacture direct a wide range of quality phone car accessories, housings, batteries, chargers and other communications devices giving us control on the quality and consistency we deliver to our clients.

We take full responsibility for our product…guaranteed.


Personalised, professional and educational customer service

We come to you.

Our sales team regularly visits customers in-store to help them maintain their stock levels and keep them informed of new industry trends and products.

 Our sales team has a passion for keeping our clients educated on new technology and products in our industry.

 When we aren’t visiting you, we are only a phone call away. Celltech Technologies operates on small business values with personalised service. Our phones are answered by our sales team and we offer a 2-hour call back on any queries during work hours.


Prompt delivery of orders

In business, timing is everything. We understand delivering your products quickly helps you get on with doing what you do best…selling them.

 We have an easy to use electronic ordering service, fax order system, or let our sales team take your order in-store.

We have a 48-hour delivery policy on available stock within all metropolitan regions and keep our clients informed of special or customised deliveries.


A wide range of product and telecommunications services

We have an extensive range of products and services. We have licensed products you can’t buy elsewhere and can brand your own unique product on request.

We don’t like saying ‘no’

 We like saying ‘yes’. If we don’t have something you need, our clients let us know. We can custom make our products and service to suit any group.


Warranty & Returns

No Returns will be accepted without an approved RMA. Click HERE to request an RMA.

Celltech will replace valid claims for faulty product at no cost to the customer. The warranty does not extend to any consequential damages or costs that may be incured and is valid for 12 months from date of purchase.

The consumer MUST return the faulty product to the retail store it was originally purchased from with proof of purchase.

The warranty is provided by the product's authorized distributor "Celltech Technologies"  103 Adelaide St Brisbane QLD 4000 Australia.    Ph: 0732100012    Email: info@celltechonline.com

The benifits to the consumer under this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods to which the warranty relates.

Our goods come with guarantees that cannot be excluded under the "Australian Consumer Law"

You are entitled to a replacement or refund for major failure and for compensation for any other reasonably forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


© 2014 Celltech Technologies | All Rights Reserved.